"Genesis has done a wonderful job. I have absolutely no bad things to say about the company or the services they provide. All of the service engineers and representatives are very knowledgeable and personable. They are doing a great job and I love the service that is provided. Thank you and the company a bunch."
"As someone who had always used the Manufacturer for service for my CT scanners, I was unsure what to expect. What I appreciated was that when problems happened, they were addressed. Your engineers communicated what they were going to do to get us back up and running."
"We have been very satisfied with the service we receive from Genesis. Thank you!"
"Our technicians are great about always relaying information about the status of our problem. They are pleasant and conscientious about the surroundings and our needs for time restraint. Kudos to them for being aware of the vendor needs."
"I think you guys are a great company!"
"The service provided by GMI is second to none. Their knowledge and expertise coupled with a willingness to help in every way makes them an invaluable partner."
“The services provided by Genesis, sales, service manager, field engineers and recently, the “moving crew” have been outstanding. We recently used Genesis to move 2 CT’s in Kansas City and the results were a great success. Both these moves had very high visibility to our Senior Administration and the partnership of TriMedx (our in-house techs) and the Genesis engineers, local and install specific, the project was a huge success and competed well ahead of the scheduled completion date. Our facilities CT Tech’s have great confidence in our local engineers and which really helps make for an ideal partnership for everyone.”
“We have been very pleased with Genesis Service this past year and look forward to continuing with this service.”
Genesis Medical Imaging has provided service on our CT machine for the past two years. Working in the radiology field I see many different service providers and Genesis has proven to be the best I have seen. They have great customer service and very fast response times. I truly believe that they put their customers first. They are very knowledgeable and well trained on the equipment they service. We are expanding our department and Genesis is our top choice for our equipment service needs.
"It was my first business experience with Genesis Medical Imaging, and I am totally amazed at the extensive care I was given as soon as I contacted them for an urgent MRI Cold Head. I was going to buy it at their regular price which was already very competitive as I needed it desperately, but they gave me added value which was truly impressive! They understood my urgency better than me. Despite my last minute order, I felt that all the staff at Genesis were united to ensure the best and fastest delivery. The part was delivered next morning to Turkey, and as soon as I opened the box, just by looking at the very neat and careful packing, I was 100% confident that this part would perform perfectly, and it did! I would just go for this same experience over and over again, come what may!"